Frequently Asked Questions:
What do you need me to provide you with for the articles to be written?
For us to be able to produce accurate and relevant articles written around your niche topic, we will need to understand the type of content you require. Some information we will need from you include the niche, the main topic, main keywords, and reference articles. But fret not, upon confirmation of the order, a content brief will be sent to you for you to fill up the relevant details.
When can I expect to receive my completed content articles?
Once you have completed the content order form and sent it to us, our writers will be assigned accordingly. Generally, all articles will require up to 7 Business Days from the time of your order as long as it is within reason and all revision points are consolidated and provided to us. But we will do our best to keep turnaround time under 72 hours. However, do take note that the turnaround period is also highly dependent on the volume and number of words your content order has.
How long is one content article?
Our writers can write as many words as you require, with a minimum of 1000 words per article. The team generally produces 1,000 words per article, along with a main header photo, and additional photos for every 500 words.
Please specify in your content brief that we will be sending you after you placed the order, and we will adapt to your requirements accordingly.
Are there any content topics that you don’t work on?
We do not work on any black-hat, blacklisted or non-legal niches.
Are you able to write Non-English articles?
All our content writers are native English speakers, therefore we do not provide content articles written in any other language. This also ensures that content produced by us is of the highest quality since our writers are extremely skilled in writing and editing only English articles.
What if I am not satisfied with the content articles produced?
Rest assured that all writers on our team have been through a thorough selection process and are extremely good writers that produce quality content. However, should there be certain gaps in the articles that have to be addressed, the team will be more than happy to provide one complimentary revision (within reason).
How will you send over the completed written content articles?
All completed articles will be saved in a Google drive folder and access will be given to you to review the work. Full access including editing, viewing and organising will be made available for you and your team to use the articles in however way you wish.
Are my Articles SEO Optimised?
All of our writers are trained to write great content, and that is our main focus. While we have in-house SEOs that can optimise content, we currently do not offer that as a service. If you are keen to get your articles optimised, do contact us via the live chat and we MIGHT be able to work something out.
Can I use this content for Sales Copy or Landing Page Copy?
This product is specifically for engagement content, and is not suitable for sales copy. We use these content pieces for guest posts (SEO), supporting content on your website, and for sending cold traffic to in order to build engagement and authority, before hitting them with a retargeting ad crafted for conversions.
Do you offer refunds?
If you would like to get a refund, please do not process a chargeback directly. Send an email to support [AT] undrcutdigital.com addressing your dissatisfaction and we will review your order and resolve it if it’s reasonable. Do note that this is only possible on a case by case basis.
Also, should you request for a refund, we will not provide any additional articles in the future. (To prevent abuse).